Frequently Asked Questions

Everything you need to know about Blue Line Roasting, our coffee, ordering, shipping, subscriptions, and wholesale.

Where is Blue Line Roasting located?

Blue Line Roasting is a veteran and law-enforcement-owned coffee roasting company located in Franklin, Kentucky, proudly serving customers nationwide.

Do you roast your own coffee?

Yes. We roast our coffee ourselves with a focus on consistency, quality, and freshness. Every roast is carefully developed to bring out the best characteristics of the bean.

Do you offer whole bean and ground coffee?

Yes. Many of our coffees are available as whole bean or medium, fine and course ground, depending on the product. Select your preference on the product page before adding it to your cart.

How should I choose a roast?

If you prefer a brighter, lighter cup, start with Patriot. For a smooth everyday coffee, try Peacemaker. If you like a bold, smoky cup, Failure Drill or Peaberry French Roast may be a better fit. For espresso, check out Fur-Missile.

Do you offer decaf?

Yes. Justified is our medium-roast decaf made using the Swiss Water Process.

Do you offer 5-pound bags?

Yes. We offer 5-pound coffee bags for customers who go through a lot of coffee as well as businesses, offices, departments, and other organizations.

Do you offer coffee subscriptions?

Yes. You can have your favorite Blue Line Roasting coffee delivered automatically so you don't have to remember to reorder. Look for the subscription option on eligible products.

Do you offer wholesale coffee?

Absolutely. We work with coffee shops, restaurants, businesses, police and fire departments, offices, organizations, and other wholesale customers.

Do you offer special pricing for police departments and first responders?

We regularly work with law-enforcement agencies, first responders, organizations, and businesses. Contact us directly to discuss larger orders, department coffee, or wholesale opportunities.

How fresh is your coffee?

Freshness matters. We roast our coffee in small batches and work to get freshly roasted coffee into our customers' hands as quickly as possible.

How should I store my coffee?

Keep your coffee sealed in a cool, dry place away from direct sunlight, heat, and moisture. Avoid storing coffee in the refrigerator, where it can absorb moisture and odors.

Do you ship?

Yes. We ship Blue Line Roasting coffee and merchandise directly to customers. Shipping options and costs are displayed during checkout.

How long does it take for my order to ship?

Because we focus on providing fresh coffee, processing times can vary depending on roasting schedules and order volume. Tracking information will be provided when available once your order ships.

Can I track my order?

Yes. When tracking is available, you'll receive shipping information after your order has been processed and shipped.

Can I change or cancel an order?

If you need to make a change, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to modify or cancel it.

Do you sell merchandise?

Yes. In addition to coffee, we offer select Blue Line Roasting apparel, mugs, drinkware, and other merchandise. Check our online store for current availability.

Do you offer coffee for events?

Yes. If you're interested in Blue Line Roasting for an event, fundraiser, department function, business, or organization, contact us to discuss what you need.